FAQs

Q: What is the deadline for placing orders?
A: Orders may be placed up until 8:30AM the day of order. We do encourage our clients to order in as much advance as possible, we will accept the order until 8:30AM. 

Q: What is the price for each meal?
A: The price per meal for PreK through 2nd grade is $4.00. 3rd grade through 12th grade is $5.00

Q: Can I cancel a meal once the order has been placed?
A: Meals must be cancelled no later than 7a.m. the morning of the day for which the meals were ordered. After the 7:00a.m. deadline, all sales are final. (Example: Monday's lunch must be cancelled by Monday at 7:00 a.m.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child and fill in ALL fields.

Q: What happens if I my child is sick?
A: If your child is out sick, lunches must be cancelled by 7:00a.m. and we will issue a credit to your lunch account for the missed meal.

Q: What are the drink options with the meals?
A: All meals include your choice of water or capri sun. Milk is available thru the ala carte menu.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.

Q: How do I place an order?                                                                                                                                                                                        A: 

Step 1. Go to www.tastefullyyoursevents.com

Step 2. Click on School Lunch Choice.

Step 3. If you do not already have an account, please click “Create Account”.

Step 4. Fill out the required information and click “Register”

Step 5. Once you are registered, the site will open to your account home page. Click “Add Student” to add your child. 

Step 6. Fill out all the information then click “Add Student”. (Repeat step for each child)

Step 7. Once your child is added, Click the “order” button by the child’s name.

Step 8. Select items for each day of the month.

Step 9. Once all items are selected, click “Add to Cart”. (Repeat steps for each child)

Step 10. On the checkout page you can remove items by clicking the trashcan icon

Step 11. Finalize your order by filling in the payment information then click “Process My Order”.

Step 12. If you have any questions, please contact us at 409-370-4665.

 

***Staff may also order lunches.  Follow Steps 1-12 adding yourself as “A Student” If you are a staff member at Holy Family, you will need to order through the 3rd-8th grade school selection***